Expert Guidance When You Need It Most
Targeted consulting that solves problems, improves performance, and builds capability. We don't just advise, we roll up our sleeves and make change happen.
Why Owners Choose Us
Maybe your community is underperforming in one area. Maybe you're facing a regulatory challenge. Maybe you need interim leadership during a transition. Or maybe you want to implement signature programs that differentiate your property but don't have the internal resources.
That's where consulting delivers value. We parachute in, diagnose the issue, create the solution, and either implement it ourselves or train your team to sustain it.
Our Consulting Services
Deep Expertise Across Every Operational Function.
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Operational assessments and turnaround strategies
Workflow optimization and efficiency improvements
Staffing model design and labor cost management
Quality assurance program development
Standard operating procedure creation and implementation
Interim executive leadership (Executive Director coverage)
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Clinical program development for assisted living and memory care
Regulatory compliance audits and remediation plans
Clinical staff training and competency development
Care planning systems and resident assessment protocols
Medication management system optimization
Risk management and incident reduction strategies
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Sales process audits and optimization
Lead generation and digital marketing strategy
Pricing strategy and competitive positioning
Sales team training and coaching
CRM implementation and pipeline management
Community outreach and referral source development
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Menu development and culinary program enhancement
Food cost management and waste reduction
Dining service model optimization (restaurant-style, buffet, etc.)
Kitchen workflow and equipment optimization
Special diet and therapeutic menu planning
Staff training for elevated dining experiences
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Preventive maintenance program development
Capital planning and prioritization
Energy efficiency and cost reduction strategies
Vendor management and contract negotiation
Life safety and emergency preparedness planning
Renovation project management
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Programming calendars that drive engagement, not just fill time
Memory care activity programming and environmental design
Volunteer program development
Intergenerational program design
Outcome measurement and quality of life assessments
Signature Programs Implementation
Turnkey Excellence, Ready to Deploy.
We've developed signature programs that transform communities and create competitive advantages. These aren't generic wellness initiatives—they're fully developed, replicable systems that generate resident satisfaction and revenue.
Our consulting team implements these programs at your community, trains your staff, and ensures sustainable adoption.
Who We Work With
Senior Living Operators
Mid-sized operators who need enterprise-level expertise without building a large corporate team. We augment your capabilities in specific areas.
Private Owners
Family-owned communities that want to stay independent but need expert guidance on clinical, sales, or operational challenges.
Turnaround Situations
Underperforming communities, regulatory challenges, leadership gaps—we've seen it all and know how to fix it quickly.
Investors Preparing for Sales
Positioning a community for sale requires operational excellence. We help clean up financials, improve occupancy, and address any issues that would concern buyers.
New Marketing Entrants
Multifamily operators or investors entering senior living for the first time. We provide the operational playbook so you don't learn expensive lessons the hard way.
What Makes Our Consulting Different?
We’ve Actually Run Communities.
Industries Beyond Traditional Senior Living
Too many consultants have never managed a senior living community. They've audited them, studied them, written reports about them—but never dealt with a 2 AM emergency, a family conflict, or staffing crisis on a holiday weekend.
We have. Every consultant on our team has operational leadership experience. We've been Executive Directors, Regional Directors, and C-suite executives. We know what works because we've lived it.
That means our recommendations aren't theoretical—they're battle-tested. We understand the constraints you're working within and design solutions that work in the real world, not just on PowerPoint.
Our expertise translates across settings:
Short-term senior living stays (hotels, apartments repurposed for flexible senior housing)
Age-restricted multifamily properties seeking to add services
Continuing care retirement communities (CCRCs) looking to optimize specific service lines
Affordable senior housing where efficiency and mission must coexist
Active adult communities exploring add-on services
Start With a Conversation
Not every problem needs a six-month consulting engagement. Sometimes you need a sounding board, a second opinion, or clarity on whether outside help makes sense.
We offer complimentary discovery calls to understand your challenges and recommend the most effective path forward—whether that's consulting, management, implementing signature programs, or simply pointing you toward the right resources.
No pressure. No sales pitch. Just honest guidance from people who've been in your shoes.